The Reflighting module automates the process of handling bags that have missed their flight – reuniting passenger and bag as efficiently and quickly as possible .
Bags can be sent on a flight from the originating airline, or, if required, via a flight from another airline, or a flight from an alliance to which the originating airline belongs. In addition, details of the reason for the misconnection and action taken can be recorded for each bag, and used to produce statistics for analysis.
Allows us to deliver far higher quality baggage transfer and loading to our customers than any competitor in the marketplace.” - Menzies Aviation
75%reduction in mishandled baggage in just 7 days
Business Benefits
 | Detailed reporting for analysis and future improvement |
| For speed and efficiency multiple bags can be reflighted simultaneously |
| Direct messaging with industry standards e.g Worldtracer, IATA ROL and others |
Operational Benefits
| Records the reason for the misconnection or loss and the actions taken |
| Reflights misconnected bags individually or in batches |
| Bag Room - view and process details of bags on hold that have not been reconciled |
| Instant allocation of Air Transport Association Routes Online code (IATA ROL) |