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Customer Web Portal

Provide your customers with the ability to independently access specifically tailored content. The Customer Web Portal allows customers to create new service tasks, or review reporting information such as critical turnaround information and SLA performance.

We took the decision...because of its feature richness, its ease of maintenance and...that the Zafire team was responsive and customer focused."
- Unisys

1000sof customer experience enhanced service through instant access to real time data

Business Benefits

Fully interactive service management process providing improved customer experience
Reduction of incoming service calls to the central team
Enhanced service task management efficiency

Operational Benefits

Customer web access - data entry for service tasks
Branded to customer's corporate requirements
Secure log-in through user name and password entry
Real-time customer access to information through reporting dashboards

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  • About Zafire

    Zafire specialise in developing and implementing software for the Service Management and Aviation industries. We’ve been at the forefront of our industry for over a decade, providing software solutions to some of the world’s biggest organisations.

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Zafire Limited is registered in England and Wales No. 3968255. Zafire Aviation Software Limited is registered in England and Wales. No. 05577742. VAT No. 284 616774. United Kingdom.