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Departure Control System

Cost effective fully web-based departure control system (DCS) specialising in point to point flights

Our robust functionally rich system is also used as a business continuity solution for backing up primary check in systems, reducing business risk and the cost of system downtime.

FirstCheckin is a certified SITA/CUTE, ARINC/MUSE solution that delivers a wide range of functionality ‘out of the box’ but can also be tailored to meet your specific requirements. FirstCheckin provides a solution that will grow and adapt with your business and exceed your passengers’ expectations.

Check in is generally the first ‘port of call’ for passengers and is one of the key areas they use to rate their experience. Therefore, check in desks need to ensure that passengers are processed efficiently and accurately, keeping queues and waiting times to a minimum and maintaining passenger flows around the airport.

Passenger processing and tight flight schedules – two things we know are essential for air-travel customer satisfaction.” - Australia Inc. (BARA)

3.5mpassengers are forecast to pass through checkin in 2016

Business Benefits

Access to real-time data from any web enabled device for all staff that need it, delivering major savings on communication costs
Eliminates the need for expensive and dedicated hardware platforms and infrastructure
Reduces the business risk and financial implications of system downtime – no need to revert to a paper based ticket system
Enhances customer service and improves ‘passenger flow’ through express processing and reduced waiting times
All you need is a secure internet connection to deploy the entire solution

Operational Benefits

GUI based interface – intuitive and easy to use with minimum training required
Interactive keypad function makes it easy to navigate around the system quickly
Graphical seat map provides instant visualisation of seat allocation with filter options to show specific seat types
Handles advanced passenger information (APIS) with fully configurable screens
Through check in (TCI) function, bulk load and unload options and excess baggage warning with automated ‘additional cost’ calculations
Provides access to TIMATIC information display for any destination direct from the check in screen

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    Zafire specialise in developing and implementing software for the Service Management and Aviation industries. We’ve been at the forefront of our industry for over a decade, providing software solutions to some of the world’s biggest organisations.

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Zafire Limited is registered in England and Wales No. 3968255. Zafire Aviation Software Limited is registered in England and Wales. No. 05577742. VAT No. 284 616774. United Kingdom.