Cost effective fully web-based departure control system (DCS) specialising in point to point flights
Our robust functionally rich system is also used as a business continuity solution for backing up primary check in systems, reducing business risk and the cost of system downtime.
FirstCheckin is a certified SITA/CUTE, ARINC/MUSE solution that delivers a wide range of functionality ‘out of the box’ but can also be tailored to meet your specific requirements. FirstCheckin provides a solution that will grow and adapt with your business and exceed your passengers’ expectations.
Check in is generally the first ‘port of call’ for passengers and is one of the key areas they use to rate their experience. Therefore, check in desks need to ensure that passengers are processed efficiently and accurately, keeping queues and waiting times to a minimum and maintaining passenger flows around the airport.
Passenger processing and tight flight schedules – two things we know are essential for air-travel customer satisfaction.” - Australia Inc. (BARA)
3.5mpassengers are forecast to pass through checkin in 2016
Business Benefits
 | Access to real-time data from any web enabled device for all staff that need it, delivering major savings on communication costs |
| Eliminates the need for expensive and dedicated hardware platforms and infrastructure |
| Reduces the business risk and financial implications of system downtime – no need to revert to a paper based ticket system |
| Enhances customer service and improves ‘passenger flow’ through express processing and reduced waiting times |
| All you need is a secure internet connection to deploy the entire solution |
Operational Benefits
| GUI based interface – intuitive and easy to use with minimum training required |
| Interactive keypad function makes it easy to navigate around the system quickly |
| Graphical seat map provides instant visualisation of seat allocation with filter options to show specific seat types |
| Handles advanced passenger information (APIS) with fully configurable screens |
| Through check in (TCI) function, bulk load and unload options and excess baggage warning with automated ‘additional cost’ calculations |
| Provides access to TIMATIC information display for any destination direct from the check in screen |