M2M technology is not a new concept, in fact a vast number of service based organisations have adopted M2M technology, and have done so for some time. So why is it then, that a large portion of service based organisations still prioritise ‘remote service’ as a key strategic business driver? According to the ‘Aberdeen Group […]
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Grand Hotel Huis ter Duin, Noordwijk, The Netherlands on the 12-14th May 2014 With more and more organisations investing in mobile technology to improve operational efficiency, workforce productivity and to deliver unparalleled customer service – this event is a perfect fit for our Smart solution. CONNECT THE ENTERPRISE – CONNECT THE CUSTOMER – CONNECT THE […]
Read MoreWe know an integral part of every OEM (Original Equipment Manufacturer) and distributor business is the management of warranty claims from distributors, dealers and customers. Therefore it’s no surprise that, a robust end-to-end warranty management software solution is essential in today’s competitive market place. Once seen as an expense, warranty management is now the focus […]
Read MoreIn any business the requirement to have efficient business processes is key. Within a service environment, this is further compounded by… …an environment that is constantly changing and where many clients and their individual contract complexities demand individual rules around SLAs, billing rules, document templates etc. How can the service provider deliver their service to […]
Read MoreSince we launched Smart V8 in May 2013 the response from new customers and existing users has been phenomenal. The benefits Smart V8 delivers through future-proofing business-critical technology solutions are proving very valuable in supporting the business growth of our customers. These benefits are clearly evidenced by the feedback from two new customers, one in the […]
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