83% of the people who visited us at this year’s SME show said a key priority in 2013 is to improve their current field workforce management software… …whether that’s moving away from paper based systems or improving existing field workforce software solutions. WE ASKED WHY? Direct correlation between customer service and instant real-time updates to complete […]
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Zafire has pioneered leading edge Service Management software for years. With the launch of Smart 8.0, a brand new website and their most successful SME show to date, it seems they plan to stay at the forefront of the industry. The team was kept busy from the moment the doors opened at 10am on Tuesday […]
Read MoreVisitors to Service Management Expo 2013 will be able to see the latest generation of Smart 8.0 Service Management software on the Zafire stand (SM320). Featuring a new modular configuration, Smart 8.0 now covers all the key business areas you need to provide comprehensive integration between back office and field-based processes, including mobility solutions. Business […]
Read MoreMaking its debut at SME 2013 is Zafire’s Smart 8.0, the latest generation of fully scalable business process management software for the service management industry. With its updated user interface and new modular configuration Smart 8.0 delivers enhanced efficiency for users, business critical information for managers and improved service levels for their customers. Smart 8.0 […]
Read MoreZafire is delighted to announce the introduction of its Engineer and Task Optimisation module to the Smart™ family of business process management solutions. This offering provides you with the tools you need to automatically optimise your workforce and workloads, based on your own rules. Scalable from tens to many thousands of engineers, it allows you […]
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