83% of the people who visited us at this year’s SME show said a key priority in 2013 is to improve their current field workforce management software…
…whether that’s moving away from paper based systems or improving existing field workforce software solutions.
WE ASKED WHY?
- Direct correlation between customer service and instant real-time updates to complete the job first time, on time
- Enhance reporting to drive efficiencies, improve SLA performance and reduce bottom line costs
- Automation and dynamic system processes to increase capacity within the team
- Improve communication between central teams and remote workers to reduce time spent on paperwork and phone calls
Luckily for us we launched Smart 8.0 at this year’s show including our advanced Field Workforce Management module. Needless to say, we had a great show and lots of interest.
Take a look for yourself.