Zafire are delighted to announce that EKM have joined the ever-growing list of MPS and remote data collection tools which integrate directly with Zafire’s Smart Machine to Machine (M2M) functionality.
This joint collaboration integrates EKM Global’s award-winning management software with Zafire technology to expand on MPS vendors’ existing ERP systems and processes by automating toner and service delivery directly into Smart.
Our partners can now easily expand their managed printer offering by integrating device meter counts collected and processed by InsightII directly into the Smart platform to deliver significantly higher value at much lower operational cost. Reconciled billing and qualified service management data will automatically feed, on a customizable schedule, directly into Smart, providing an end-to-end service management infrastructure to underpin a seamless set of processes for every customer.
“We are delighted to be able to collaborate with Zafire on an initiative that provides true value to both of our customers. This integration provides additional functionality to EKM Global users to remove the need for manual data entry and simplifies the billing process for vendors who are using the Smart technology”, says Colin Bosher, Executive VP, Corporate Development, EKM Global.
Jonathan Slim, Director at Zafire, added “We decided a long time ago that flexibility is the key to providing dealers with software that can adapt to the ever changing needs of the office technology market. InsightII provides ERP middleware to support qualified service critical data that will increase your profit by lowering the cost-to-serve”.
