Case Studies

FirstBag implementation in Australian international airports
In 2009, working in partnership with Unisys, Zafire provided the passenger baggage reconciliation system for all Australian international airports.
Mobile Phone Repair Centre

A major mobile phone repair centre with a 330,000 sq ft facility had acquired a large repair contract with a new customer and urgently needed a solution that enabled them to record and track large volumes of repairs (including parts used), and returns.

Automatic Estimated Billing
Traditionally, the process for processing customer meter readings and producing the associated bills has been a very labour-intensive process for companies.
Repair invoicing
Invoicing for repair work has always been a challenge; customer and manufacturer invoice rules are frequently complicated and hard to implement, and collecting all of the relevant information (e.g. parts used, labour time etc.) is extremely time-consuming. 
Workshop Repair Scheduling

Our client needed to improve its repair workshop scheduling method, which was currently performed by a single person using an A3 sheet of paper.  Not only was this manual process a full time job, but it proved to be woefully inadequate, especially when dealing with increased workloads or providing feedback for management reports and queries.

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