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Zafire’s FirstBag leads from the front on IATA 753

March 14, 2017

Background3With IATA 753 compliance high on everyone’s agenda, Zafire’s FirstBag BRS solution is going to be the centre of attention at Passenger Terminal Expo.

Request a demoLaunching the latest version at the show, visitors to Zafire’s stand will see for themselves the feature rich bag management and reconciliation application that provides baggage tracking from departures, transfers between terminals to arrivals, providing end to end real-time baggage data to airports, airlines and ground handlers allowing them to make effective decisions and reduce mishandled baggage.

With Zafire’s long term membership of IATA Baggage Working Group, we have been working on the 753 resolution from its conception, so users can have confidence in our fully compliant solution and the resulting enhanced operational efficiency with full integration and real-time data sharing between previously disconnected systems.

Just some of the new features for stand visitors to see include:

  • Integrated BRS Departure, Transfers and Arrivals functionality
  • Mobile app for the baggage handlers for use on any mobile device
  • Push Alerts, using the FirstBag mobile app
  • Integrated FirstConX mobile tug driver app, keeping record of change of custody/location of the transfer bags between terminals.
  • Message Gateway, allowing easy set up and exchange of baggage information (BPMs/BMMs) with other airlines/systems
  • The AUTO Reflighting module, automating the process of handling bags that have missed their flight
  • Transfer Optimisation module -  improves the efficiency and accuracy of baggage movement, vehicle tracking and resource planning, minimising the impact on service levels.
  • Improved SLA Monitoring and Analysis Reports
  • Passenger mobile App

By adopting IATA RP753 today, airlines will be able to achieve accurate end to end baggage tracking and reduced mishandled baggage. Passengers will gain access to baggage information and tracking of their bags through each stage of the journey, improving their customer experience and satisfaction. The detailed passenger baggage journey all the way to delivery at arrivals will reduce fraudulent baggage claims and exchange of baggage information between multiple systems and airlines will assist in tracking last known location and result in faster retrieval of mishandled bags.

If you want to make sure you’re fully ready and compliant with IATA 753 then call Zafire today on +44 (0) 1295 701 810 or visit us at Passenger Terminal Expo 2017 on stand 3080.

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