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Zafire Story

Our story so far…

2021

US rollout to 7 stations with 15 more to go

2021

Major Middle Eastern airline: on-board another 45 stations and counting

2020

Live in 10 days: on-board another 7 new stations and counting

2020

Zafire wins new contract with European Ground Handling company

2019

Live in 10 days: major European hub goes live with FirstBag in less than 10 days

2019

First direct South American airline on-boards with FirstBag BRS Light

2019

Major Middle Eastern airline goes live with Zafire solutions and rolling out to 140 stations worldwide

2018

Zafire FirstBag solution reaches the half billion marker in terms of handled bags globally

2018

First to deploy ‘download and go’ mobile BRS application from app stores

2017

FirstBag & First Mobile launched – fully IATA 753 compliant

2017

FirstRamp v4 launches at PTE in Amsterdam

2016

First global Baggage Reconciliation System (BRS) provider to fully integrate with the Star Alliance Bag Messaging Hub

2016

US regional office opens in Orlando

2016

SmartService V9 is launched

2016

Zafire sign a Referral Agreement with Sabre to deliver load planning, aircraft turnaround, and baggage solutions to their airline partners.

2015

Australian office is opened

2015

Roll out of two optimisation tools: load optimisation (FirstLoad) and transfer bag optimisation (FirstConX)

2014

Zafire win multi million pound contract with one of the UK’s top 5 super brands

2014

Ground-breaking flight information display system (FIDS) and advertising solution, FirstLight is launched

2013

Zafire and EMK4 embark on a strategic alliance dramatically reducing costs in the print and meter billing environment

2013

Global roll out of Smart 8.0 in over 65 countries

2013

Smart 8.0 – major Service Management release successfully launched

2013

Zafire hit the market with the first business continuity solution for backing up primary check in systems

2013

Dedicated websites for both of Zafires core markets are launched – Service Management and Aviation

2012

Cutting edge solution launched for Aviation industry – Passengers with Reduced Mobility (PRM)

2012

First to share flight information globally via a secure app across all smart mobile devices

2012

First to launch complete service management solution for the Aviation industry

2011

Zafire cutting-edge tracking solution established and launched

2011

First again! Zafire mobilise baggage reconciliation system on the iPad 

2011

Global growth continues with expansion into New Zealand

2011

World’s first Smartphone app connecting passengers with real-time information is launched

2010

Flagship solution is rolled out to 50 domestic Australian airports 

2010

Global communications company choose Zafire solutions – managing approx. 1m units per year

2009

95% of the international traffic in Australia choose Zafire solutions

2005

Zafire win major UK mobile repair center contract – over 1.5m mobiles per year are managed through the software

1999

Zafire was established

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  • About Zafire

    Zafire specialise in developing and implementing software for the Service Management and Aviation industries.

    We’ve been at the forefront of our industry for over a decade, providing software solutions to some of the world’s biggest organisations.

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Zafire Limited is registered in England and Wales No. 3968255. Zafire Aviation Software Limited is registered in England and Wales. No. 05577742. VAT No. 284 616774. United Kingdom.