{"id":1156,"date":"2014-06-13T00:54:05","date_gmt":"2014-06-12T23:54:05","guid":{"rendered":"https:\/\/www.zafire.com\/smart\/?p=1156"},"modified":"2014-06-13T00:59:36","modified_gmt":"2014-06-12T23:59:36","slug":"could-you-be-any-smarter","status":"publish","type":"post","link":"https:\/\/www.zafire.com\/smart\/could-you-be-any-smarter\/","title":{"rendered":"Could you be any smarter?"},"content":{"rendered":"<h3>In the complex world of Service Management, you have to be smart to run a well-oiled, profitable machine \u2013 right? \u2018Complex\u2019 is the key word here, as complex will mean something different to each individual organisation \u2013 which means there isn\u2019t a \u2018one size fits all\u2019 when it comes to being smart.<\/h3>\n<p><strong><a href=\"https:\/\/www.zafire.com\/smart\/smart\/overview\/\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignright  wp-image-1165\" title=\"Smart - Intelligent Service Management Software\" alt=\"Zafire---Could-you-be-any-smarter--Website-image\" src=\"https:\/\/www.zafire.com\/smart\/wp-content\/uploads\/sites\/2\/2014\/06\/Zafire-Could-you-be-any-smarter-Website-image.jpg\" width=\"282\" height=\"258\" srcset=\"https:\/\/www.zafire.com\/smart\/wp-content\/uploads\/sites\/2\/2014\/06\/Zafire-Could-you-be-any-smarter-Website-image.jpg 470w, https:\/\/www.zafire.com\/smart\/wp-content\/uploads\/sites\/2\/2014\/06\/Zafire-Could-you-be-any-smarter-Website-image-300x274.jpg 300w\" sizes=\"(max-width: 282px) 100vw, 282px\" \/><\/a>Let\u2019s say you\u2019re a service centre handling thousands of repairs everyday<\/strong> \u2013 being \u2018smart\u2019 could be <a title=\"Service Desk Management\" href=\"https:\/\/www.zafire.com\/smart\/smart\/service-desk\/\">minimising call handling times<\/a> or reducing errors at point of entry. When you\u2019re managing volume, it\u2019s probably fair to say that every minute saved helps to add to that all important bottom line. You may even be interested in the service history and being able to automatically identify, based on the fault, what route it takes in your business \u2013 \u2018bin it\u2019 or \u2018fix it\u2019.<\/p>\n<h3>&#8220;When you\u2019re managing volume, it\u2019s probably fair to say that every minute saved helps to add to that all important bottom line.&#8221;<\/h3>\n<p>Or, you could be <strong>a service provider with a large team of field engineers<\/strong> servicing thousands of assets all over the country, all over the world for that matter. <a title=\"Field Workforce Management\" href=\"https:\/\/www.zafire.com\/smart\/smart\/field-workforce\/\">Engineer optimisation and tracking<\/a> or web-based mobile applications to truly connect your field workforce with your control centre, may be important to you. If everyone is working off a single set of real time data to enable accurate efficient working whilst providing up to minute <a title=\"Business Intelligence\" href=\"https:\/\/www.zafire.com\/smart\/smart\/business-intelligence\/\">business intelligence<\/a> \u2013 surely that\u2019s got to be smart?<\/p>\n<p>Is it smart to think that faster resolution times and less downtime would be beneficial to service providers with a hugely varied portfolio of assets to manage? If so, the ability to monitor and trigger actions on assets in the field remotely, use system intelligence to automatically prioritise data output from any asset type and sensor, and instantly distinguish between action alerts and information only <strong>might be helpful to reduce cost and improve operational efficiency gains.<\/strong><\/p>\n<p>Believe it or not, there is an intelligent service management solution with the inherent agility and flexibility to enable you to do all of the above and a whole lot more.<\/p>\n<p>Zafire\u2019s Smart solution allows you to adapt quickly to business change and meet the exact needs of your organisation. Specific processes can be applied in the system in minutes allowing you to plan, monitor, understand and respond to provide the tailored solutions your clients and customers demand \u2013 <strong>all without compromising efficiency, quality, and productivity. <\/strong><\/p>\n<p>Whatever your core business, Smart 8.3 delivers an end-to-end, all-in-one integrated solution that works across your entire service organisation keeping you in complete control.<\/p>\n<h4><strong>Could you be any smarter? Visit stand SMO1550, tell us your story, and we\u2019ll help you find out. Or, <a title=\"Contact Us\" href=\"https:\/\/www.zafire.com\/smart\/contact-us\/\">contact the team today<\/a>.<\/strong><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>In the complex world of Service Management, you have to be smart to run a well-oiled, profitable machine \u2013 right? \u2018Complex\u2019 is the key word here, as complex will mean something different to each individual organisation \u2013 which means there isn\u2019t a \u2018one size fits all\u2019 when it comes to being smart. Let\u2019s say you\u2019re [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[19],"class_list":["post-1156","post","type-post","status-publish","format-standard","hentry","category-news","tag-service-management-software"],"_links":{"self":[{"href":"https:\/\/www.zafire.com\/smart\/wp-json\/wp\/v2\/posts\/1156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zafire.com\/smart\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zafire.com\/smart\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zafire.com\/smart\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zafire.com\/smart\/wp-json\/wp\/v2\/comments?post=1156"}],"version-history":[{"count":11,"href":"https:\/\/www.zafire.com\/smart\/wp-json\/wp\/v2\/posts\/1156\/revisions"}],"predecessor-version":[{"id":1170,"href":"https:\/\/www.zafire.com\/smart\/wp-json\/wp\/v2\/posts\/1156\/revisions\/1170"}],"wp:attachment":[{"href":"https:\/\/www.zafire.com\/smart\/wp-json\/wp\/v2\/media?parent=1156"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zafire.com\/smart\/wp-json\/wp\/v2\/categories?post=1156"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zafire.com\/smart\/wp-json\/wp\/v2\/tags?post=1156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}