{"id":1038,"date":"2013-12-12T15:59:43","date_gmt":"2013-12-12T15:59:43","guid":{"rendered":"https:\/\/www.zafire.com\/smart\/?p=1038"},"modified":"2014-02-27T13:51:31","modified_gmt":"2014-02-27T13:51:31","slug":"revenue-leakage-due-to-warranty-claims-processing-costs-companies-billions-every-year","status":"publish","type":"post","link":"https:\/\/www.zafire.com\/smart\/revenue-leakage-due-to-warranty-claims-processing-costs-companies-billions-every-year\/","title":{"rendered":"Revenue leakage due to warranty claims processing costs companies billions every year"},"content":{"rendered":"

\"Warranty<\/p>\n

We know an integral part of every OEM (Original Equipment Manufacturer) and distributor business is the management of warranty claims from distributors, dealers and customers. Therefore it\u2019s no surprise that, a robust end-to-end warranty management software<\/a> solution is essential in today’s competitive market place<\/span><\/span><\/span>.<\/h3>\n

Once seen as an expense, warranty management is now the focus of many organisations<\/span><\/span><\/span> to deliver a source of cost competitiveness. Smart companies have learnt that a unified approach increases overall product quality, driving down claims and operational costs<\/a><\/strong>, while increasing customer satisfaction and cost recovery from suppliers.<\/p>\n

\"Warranty<\/p>\n

The core challenges in the market include declining product prices eroding profit margins; product complexity increasing the number of potential problems with the product, the constant rise in customer expectations and the decrease in product lifecycles<\/span><\/span><\/span>. \u00a0In addition, the warranty management process is often spread across disparate silos creating expensive inefficiencies in the management and analysis of warranty costs.<\/p>\n

Central warranty portal for distributors, dealers and customers<\/strong><\/p>\n

Following paper trails, checking claims, and ensuring the validity of parts, labour<\/span><\/span><\/span>, and pricing is a very long, tedious task that is both expensive and extremely time-consuming. Smart Warranty Module enables you to design, implement and manage complex warranty rules and processes, with minimal administrative effort, including:<\/p>\n