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Monthly Archives June 2015

Business Intelligence – The Latest Buzzword or a Game Changer for Service Management

June 01, 2015

With over 20 years’ experience in the industry Chris Beling looks at the connection between ‘best-in-class’ service organisations and the use of business intelligence. Come say hello at Service Management Expo 2015 on STAND P1525! True or false? The importance of turning data into meaningful business intelligence has never been so critical for the service [...]

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