Don’t miss Zafire at this years Service Management Expo on STAND P1525 for what promises to be our biggest and best show ever.
Make the most of your time at SME2015. Pre-book a one-to-one VIP meeting with a member of the team and you’ll automatically be entered into our prize draw - there’s an iPad Mini up for grabs!
SmartService from Zafire’s international software suite gives you total control and flexibility of your end-to-end service operation and, with instant visibility of business intelligence helps increase service margins, improve customer satisfaction, drive efficiencies and mobilise your workforce.
With over 20 years’ experience and deployment in over 20 countries SmartService is the only option, the intelligent choice, for service organisations looking to deliver an excellent service to their customers:
- Improve customer satisfaction and increase contract renewals with instant visibility of business intelligence.
- Increase workforce productivity with comprehensive resource optimisation and standardised scheduling tools.
- Reduce reactive jobs and increase ‘first-time fix rates’ with trend analysis and diagnostic data.
- Improve asset up-time with Predictive Preventative Maintenance (PPM) remote monitoring and M2M capabilities.
- Mobilise your workforce with real-time access to information in the field.
Whether you’re a service centre handling thousands of repairs every day, or a service provider with a large team of field engineers managing a hugely varied portfolio of assets all over the country (or all over the world for that matter) – SmartService provides the flexibility to match your exact business requirements.