It\u2019s fair to say that it\u2019s not been an easy few years for airlines.\u00a0Rising fuel prices and a fragile economy have both played a part in creating an extremely turbulent yet highly competitive environment.\u00a0 However, this doesn\u2019t seem to have impacted future plans when it comes to IT investment.<\/p>\n
When talking with our clients around the world, image, brand and reputation remain high on the agenda. Innovations to provide a differential service to customers and gain that all-important competitive advantage, as well as to increase premium and \u2018frequent flyer\u2019 numbers, is also firmly on the radar.<\/p>\n
As our global reach extends we are seeing more and more airlines looking to improve global baggage performance and interoperability across airlines, airports and ground handlers to enhance\u00a0the passenger experience and operational performance.<\/p>\n