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Warranty Management Software

A robust end-to-end OEM warranty management solution, the Smart Warranty Module enables you to manage the whole warranty claims lifecycle and process from claim to payment across your distributor and dealer network. Web based dealer portal and multi-language and currency support for global capabilities.

The centralised Warranty Dealer Portal adds intelligence to the warranty claims management process – automating, integrating and sharing data with all involved while generating business intelligence to drive down costs improve customer satisfaction, increase product quality and reduce revenue leakage due to warranty claims processing costs.

Smart enabled us to remove all paper based claims (90,000 per annum), apply warranty rules automatically, clear our backlog and create a clear audit trail.” - Global agricultural OEM

80%reduction in administrative overheads and claim resolution time

Benefits

Improve service billing accuracy, reduce claim and processing errors
Increase revenues with business intelligence and quick easy analysis of data
Reduce warranty claim cycle time
Increase customer satisfaction
Enhance competitive advantage

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Features

End to end process for claims processing & payments, supplier recovery, and parts and OEM returns management
Central Warranty Portal for distributors, dealers and customers
Complex warranty rules and process management
Define warranty claim types with associated key process in real-time
Immediate feedback on the likelihood of claim success and financial payment
Multi-language and currency support for global capabilities

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  • About Zafire

    Zafire specialise in developing and implementing software for the Service Management and Aviation industries. We’ve been at the forefront of our industry for over a decade, providing software solutions to some of the world’s biggest organisations.

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Zafire Limited is registered in England and Wales No. 3968255. Zafire Aviation Software Limited is registered in England and Wales. No. 05577742. VAT No. 874 5890 70. United Kingdom.