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Customer Web Portal

Provide your customers with the ability to independently access specifically tailored content. The Customer Web Portal allows customers to create new service calls, add sales orders, capture meter readings or review reporting information such as outstanding calls and SLA’s.

Together (with Zafire) we have formulated a solution that will deliver on every front."


- Greenray

1000sof customers experience enhanced service through instant access to real-time data

Benefits

Fully interactive call management process providing improved customer experience
Reduction of incoming reactive calls to the service desk
Effective and efficient call management

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Features

Customer web access - data entry for calls, meter billing etc.
Branded to customer's corporate requirements
Secure log-in through user names and passwords
Real-time customer access to information through reporting dashboards

Screenshots

Our interfaces have been designed to be as Smart and intuitive as our software. Take a look here:
Our interfaces have been designed to be as Smart and intuitive as our software. Take a look here: - See more at: http://www.zafire.com/smart/en/smart/customer-web-portal/#sthash.OsNxZkP9.dpuf


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  • About Zafire

    Zafire specialise in developing and implementing software for the Service Management and Aviation industries. We’ve been at the forefront of our industry for over a decade, providing software solutions to some of the world’s biggest organisations.

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Zafire Limited is registered in England and Wales No. 3968255. Zafire Aviation Software Limited is registered in England and Wales. No. 05577742. VAT No. 874 5890 70. United Kingdom.