Extend the effectiveness of your operation by managing your sales process from prospect to client. By linking directly to your service operation, Smart’s CRM module fully integrates your sales pipeline. It also ensures vital customer information such as Incident, quote and contract data is instantly available to your sales team.
The system offers enhanced CRM capabilities as well as various other functions."
15%reduction in time by linking sales to service operation
|Complete end to end process from sales to service delivery|
|Sales management linked to the rest of the business|
|Service information shared within the sales process|
|Complete sales lead analysis and management including data such as quotes, history, notes and tasks.|
|Full sales reporting with weighted probabilities and estimated close dates for sales forecasting|
|Separate lead, prospect and current client management|