Call
+44 (0) 1295 701 810

Vienna International Airport FirstBag success

Commendation of Zafire Aviation

VIE_Logo_sw_illu_ohne_claim

This is a brief note to congratulate the team at Zafire Aviation for the superb job you have done on implementing FirstBag into Vienna Airport.

The project:

In 2014 Vienna Airport decided that a replacement BRS should be acquired and an important aspect in the selection of the new BRS was flexibility in the deployment of hand held devices (HHDs). Alongside several other essential items for Vienna Airport, Zafire were able to meet such demands and as a result of this joined forces to deliver a very successful end result.

The project was delivered on-time and to budget with the first flight, People’s Viennaline, being processed on the 1st June 2015 and other flights being processed very quickly after that once the baggage room staff had become familiar with the new interface

some favourable quotes from our baggage teams:

One baggage handler commented that FirstBag “is much faster and easier to user on the HHD”

VIE’s Baggage centre Manager, “It’s just unbelievable how much the new BRS Firstbag can do”

We took the decision to make the switch to FirstBag because of its feature richness, its ease of maintenance and our perception that the Zafire team was responsive and customer focused.

We have been more than satisfied. The support from Zafire in the implementation process has been well beyond that which we normally experience from suppliers. The persistent single-minded determination of the Zafire team to ensure the success of FirstBag implementation has been remarkable.

I would be pleased to relay our experience to any potential Zafire client

Sincerely,

Johannes Smejkal Director Weight & Balance / Operations bei Flughafen Wien AG

 

Comments are closed.

  • About Zafire

    Zafire specialise in developing and implementing software for the Service Management and Aviation industries. We’ve been at the forefront of our industry for over a decade, providing software solutions to some of the world’s biggest organisations.

  • The Aviation Brochure

    Download our handy brochure to find out more about our First in line aviation product suite.

    Download

  • Newsletter Signup

Zafire Limited is registered in England and Wales No. 3968255. Zafire Aviation Software Limited is registered in England and Wales. No. 05577742. VAT No. 874 5890 70. United Kingdom.