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Letter of Commendation from Wideroe Ground Handling AS

This is a brief note to congratulate you, Jonathan and the team at Zafire Aviation, for the superb job you have done throughout the sales cycle & development period, demonstrating both your key strengths and capabilities to Wideroe. This has enabled us to choose the best Turnaround Management solution and partner in the market place today.

In February 2016, Wideroe took over SAS ground handling across all of Norway, becoming the largest Ground Handler in Norway. The software solution was potentially one of the most important aspects in this acquisition as SAS are due to turn off its services. The selection of the new Turnaround Management solution needed to be flexible in the deployment and rich in functionality. This alongside several other essential key features such as ease of use back office and fully integrated mobile applications were required. The contract capabilities needed to be simple and handle all the existing carrier billing requirements plus future proof this function for new business. FirstRamp has satisfied all of these key functions and features.

In addition to the functional benefits Zafire’s support, approach and people we’re able to meet all of Wideroe’s requirement and demands throughout this procurement cycle. As a result of this Zafire & Wideroe have joint forces to deliver a very successful implementation plan.

Some favourable quotes from Wideroe Ground Handling AS:

“In the beginning, the project set itself had two simple goals that we wanted to take along in the process; “Work smarter” and “Ease of use”. Zafire just do this, and challenges the traditional ground system”

“The Zafire team is highly committed and fantastic to work with”

”FirstRamp mobile application ties in superbly to the back end and is the most advanced user interface Wideroe have experienced in the market place today”

Your sincerely

André Østli Director IT

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