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FirstBag Key Features Overview

FirstBag electronically integrates data from airlines’ flight schedules and flight information display systems

Departures

All baggage processing information for outgoing flights on one screen, including open flights, flight summary, and flight history.

Open Flight

Displays loading progress, enabling staff to make informed operational decisions regarding baggage handling.

Interline

Allows operational staff to compare incoming and onward flight information,  preventing potential misconnections.

Reflighting

Reflights misconnected bags individually or in batches. Records the reason for the misconnection or loss and the actions taken.

Arrivals

Comprehensive details of all incoming flights at the airport for airlines and designated ground handlers.

Flight Board

Provides an instant visual overview of the loading progress of all open flights, including flights that have unprocessed alerts.

Search

Enables staff to locate historical and current baggage information using a wide range of criteria.

Reporting & Analysis

A suite of standard and user-configurable reports and charts which can be used to analyse flight history and performance data.

Critical Tasks

Monitors automated BSM alerts with SLA dashboards providing instant visibility for managers and ground staff.

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